Terms of Service
Last updated: September 18, 2025
This website is operated by Aura. Throughout the site, the terms “we”, “us” and “our” refer to Aura. Aura offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and content contributors.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of our site following the posting of changes constitutes acceptance of those changes.
Our store is hosted on WordPress., which provides us with the online e-commerce platform to sell our products and services to you.
⸻
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any viruses, malware, or code of a destructive nature. A breach of these Terms will result in immediate termination of your Services.
⸻
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding payment details) may be transferred unencrypted and involve transmissions over various networks, or changes to meet technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.
⸻
3. Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content on this site is provided for general information only and should not be relied upon without consulting more reliable or timely sources. Your reliance on this site is at your own risk.
Historical information may be included for reference only. We may update site content at any time, but we are not obligated to do so.
⸻
4. Modifications to Service and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third-party for such modifications.
⸻
5. Products and Services
Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Returns Policy.
We make every effort to display colours and images of our products accurately, but we cannot guarantee that your screen’s display will be correct.
We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities. All product descriptions and prices may change at any time, without notice. We may discontinue products at any time.
We do not warrant that products, services, or information purchased from us will meet your expectations.
⸻
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. Orders may be limited or cancelled per person, household, or order. These restrictions may include orders placed using the same account, credit card, or billing/shipping address.
If we modify or cancel an order, we may notify you via the email, billing address, or phone number provided at the time of purchase.
You agree to provide accurate and complete information for all purchases and to update your account details promptly so we can complete your transactions and contact you if needed.
See our Returns Policy for further details.
⸻
7. Optional Tools
We may provide access to third-party tools. You acknowledge that we provide these “as is” and “as available”, without warranties, and without liability. Use of such tools is at your own risk.
⸻
8. Third-Party Links
Our Service may include materials from third parties. Links may direct you to external websites not affiliated with Aura. We are not responsible for the accuracy, content, or liability of any third-party sites, products, or services.
Please review third-party policies before engaging in transactions. Any complaints regarding third-party products must be directed to the third party.
⸻
9. User Comments, Feedback, and Submissions
If you submit suggestions, ideas, or materials to us (collectively, “comments”), you grant us the right to use, edit, copy, publish, and distribute them without restriction.
We are not obligated to maintain comments in confidence, pay compensation, or respond to them.
You agree that your comments will not violate any rights of third parties, including copyright or privacy rights, and will not contain unlawful, abusive, or harmful content.
⸻
10. Personal Information
Your submission of personal data through the store is governed by our Privacy Policy.
⸻
11. Errors, Inaccuracies, and Omissions
Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct these and to update or cancel orders where information was inaccurate.
⸻
12. Prohibited Uses
You are prohibited from using the site:
•For unlawful purposes
•To solicit unlawful acts
•To violate intellectual property rights
•To harass, abuse, discriminate, or defame
•To submit false or misleading information
•To upload viruses or harmful code
•To collect or track personal data of others without consent
•To spam, phish, or scrape data
•To interfere with security features
We reserve the right to terminate your use of the Service if you breach these prohibitions.
⸻
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
The Service and all products are provided “as is” and “as available”, without warranties of any kind.
Aura, its employees, partners, or affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Service or products.
⸻
14. Indemnification
You agree to indemnify and hold Aura, its affiliates, partners, and employees harmless from any claims, liabilities, or expenses arising from your breach of these Terms or violation of law.
⸻
15. Severability
If any part of these Terms is found unlawful or unenforceable, the remaining Terms shall continue in effect.
⸻
16. Termination
These Terms remain effective until terminated by either you or us. You may terminate at any time by ceasing use of our site.
We may terminate immediately if you breach any provision of these Terms.
⸻
17. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and Aura and supersede any prior agreements.
⸻
18. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
⸻
19. Changes to Terms
You can review the most current Terms at any time on this page. Updates may be posted at our discretion, and continued use of our site after such changes constitutes acceptance.